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Hotel · Sao Paulo · Sao Paulo

Intercity Pamplona - The Universe Paulista

A 4-star hotel in the heart of Sao Paulo, steps from Paulista Avenue and the Museum of Art, with pools, a fitness centre, and easy airport access.

  • Central location near Paulista Avenue
  • Outdoor and heated pools plus sauna
  • Free Wi-Fi and private parking
8.4 Great 1828 reviews Booking.com 8.4 · 1828 reviews

About

Intercity Pamplona - The Universe Paulista

Intercity Pamplona - The Universe Paulista sits in Sao Paulo's central district, a short walk from Avenida Paulista and the Museum of Art of Sao Paulo (MASP). The hotel combines practical comforts with a touch of leisure, offering both outdoor and heated pools, a sauna, a Turkish bath, and a fitness centre.

Rooms are modern and clean, featuring air conditioning, mini-bars, and sitting areas; some include kitchenettes. Guests consistently note the friendly staff and the convenience of nearby restaurants, shops, and the Trianon/MASP metro station. The property also provides parking, a restaurant, and a bar/lounge, making it a solid base for exploring the city.

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional location near Paulista Avenue — Guests highlight the proximity to Avenida Paulista, the Museum of Art of Sao Paulo, and the Trianon/MASP metro station, plus easy access to GRU airport.
  • Friendly and efficient staff — Several reviews praise the warm and helpful service, with Staff rating at 8.8.
  • Clean, modern rooms — Guests note spotless and well-decorated rooms with amenities like fridges, kitchenettes, and comfortable beds.
  • Good leisure facilities — Includes outdoor and heated pools, sauna, Turkish bath, and a fitness centre, adding value beyond standard hotel offerings.

Worth weighing

4 to weigh
  • Some areas show signs of age — A few guests mention that interiors need renovation in corners and roof areas, despite the modern exterior.
  • Wi-Fi can be unreliable — One review noted issues with the Wi-Fi system not accepting passwords, though a workaround was provided.
  • Comfort rating lags — Comfort scored 6.9, the lowest among rating categories, suggesting inconsistent room standards.
  • No pets allowed — If you travel with a pet, this hotel won't accommodate them, as stated in the policies.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room

  • 2 Single beds,1 Double bed,1 Single bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Outdoor swimming pool
  • Heated swimming pool
  • Sauna
  • Turkish bath

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Mini-bar

Business & Events

  • Meeting/ Banquet facilities

Services

  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Laundry
  • Safe deposit box

Room Amenities

  • Air conditioning
  • Sitting area
  • Free toiletries
  • Flat-screen TV
  • Cots

Other

  • Free Wi-Fi in public areas
  • Parking
  • Fitness centre
  • Lift
  • Garden area
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 1828 reviews

Guest-rated 8.4/10 from 1,828 reviews

Booking.com · 8.4 · 1828 reviews
8.4Verified guest

“The pool area was very clean, and the facilities were good. Parking nearby was handy. The location was stunning, close to restaurants, a 10-minute walk from an art museum, and near bars, Paulista Avenue, MASP, GRU airport, shops, and a metro station.”

8.4Verified guest

“I found a really good restaurant for guests. The location was exceptionally nice and absolutely perfect – Congonhas airport was about 15 km away. The area was excellent, with restaurants and bars close to the hotel.”

8.4Verified guest

“The rooms were well decorated and modern, with a fridge, a couch, and the bedroom.”

8.4Verified guest

“The staff were really friendly and excellent. The location is amazing – you can't beat it, especially with the great Italian restaurants nearby.”

8.4Verified guest

“The hotel is perfectly located near Paulista Avenue in a clean and relatively safe district. The building itself is high and luxury-looking, but inside it felt older. The room was good, though corners and roof areas needed renovation. The bed was comfortable, and the A/C was quiet and effective. Wi-Fi was glitchy initially, but we got a general login that worked. Breakfast was nice.”

8.4Verified guest

“The hotel is centrally located near Sao Paulo's downtown.”

04 — Location

Getting around Sao Paulo

The property sits in Sao Paulo.

Paulista Avenue: A short walk from the hotel, this iconic avenue is lined with cultural institutions, shops, and restaurants.

Museum of Art of Sao Paulo (MASP): One of the city's key cultural landmarks, located on Paulista Avenue and easily reachable on foot.

Trianon/MASP Metro Station: Just a short walk away, providing convenient access to the wider metro network.

Shopping Center 3: A shopping venue about 1.3 km from the hotel, ideal for retail therapy.

Rua Pamplona 83, Sao Paulo, Sao Paulo, 01405-030, Brazil

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
126 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking for guests.

Are pets allowed?

No, pets are not allowed at this property.

Does the hotel have air conditioning in the rooms?

Yes, air conditioning is listed as an amenity, and guests have noted it works well.

Is there a swimming pool?

Yes, the hotel has both an outdoor and a heated swimming pool, as well as a sauna and Turkish bath.

How far is it to the airport?

GRU airport is mentioned as being close, and Congonhas airport is about 15 km away, as noted in a guest review.

The bottom line

Intercity Pamplona - The Universe Paulista offers a strong central location and friendly service, with enough amenities to make for a comfortable stay. While some areas could use refreshing, the overall value and convenience make it a solid choice for exploring Sao Paulo.

8.4A reliable central option with good amenities and a prime address

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